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Home ? Tech Help ? Unable to download purchased Muvizu assets

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18/05/2017 13:25:50

dltanner99
dltanner99
Posts: 18
I have been going through and making sure that I have copies of assts I purchased from Muvizu, and got the latest copies of itsme I would like to have in the off chance that Muvizu's site is taken down following its administration. The problem I have is that I previously purchased the Keyfram, Oculus VR and 360 video expansion, and there is no download button for them. Shouldn't I be able to download as I would any other asset I purchased to get a copy of it? I submitted a ticket, but it seems odd that those three items are singled out. I wish Muvizu the best, as it has so much potential, and there are talented artists that have invested so much time in providing additional sets and characters to the product. I really want to make sure I have a copy of these three products I purchased, and I am just looking for the download buttons. They were not recent purchases.
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18/05/2017 14:25:17

ikesMuvizu mogul
ikes
Posts: 287
Hi,

I don't think they are downloads. I think these features are already in muvizu, but you only need to unlock it by activating it with your key.
edited by ikes on 18/05/2017
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Home ? Tech Help ? Unable to download purchased Muvizu assets