Troubleshooting - Unable to load Muvizu.dll
If you are getting an error message "Unable to load Muvizu.dll" there are 2 possibilities for what has gone wrong.
1. You need to install the 3 support packages.
- Uninstall Muvizu:Play
- Restart your computer
- Install Muvizu:Play ensuring you tick the boxes for DirectX, C++ and .Net
- Run Muvizu:Play
2. Your computers graphics card does not support Muvizu:Play
You can try this little web app that will be able to confirm if your computer can run Muvizu:Play http://www.systemrequirementslab.com/CYRI/Requirements/muvizu-play/11766?p=a
You can also try to run any game that is based on Unreal 3 to see if you should be able to run Muvizu:Play. Here's one, called Mass Effects 3, and it has a free demo: http://masseffect.bioware.com/about/demo/
System specifications can be found here and you can find Drivers and other system software here if all else fails please Send your system specifications to email@example.com