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03/11/2016 17:44:14

mooveezz45
mooveezz45
Posts: 3
Hi,
I just purchased your softrware and the Spline addin, but I've got a few problems. What should I do?
Every time I start the program, I see the button on the splash window giving me the option to "Upgrade to Muvizu:Play+" then I find that most functionality has been locked. I have re-registered the program several times, but this keeps happening.
The second problem is that every time I close the program, I get the following app crash report:
Problem Event Name: APPCRASH
Application Name: Muvizu.exe
Application Version: 1.0.0.0
Application Timestamp: 57d00e67
Fault Module Name: atidxx64.dll
Fault Module Version: 8.17.10.661
Fault Module Timestamp: 56f000fe
Exception Code: c0000005
Exception Offset: 000000000001f4f8
OS Version: 6.1.7601.2.1.0.768.3
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03/11/2016 17:46:08

MrDrWho13Muvizu mogulExperimental user
MrDrWho13
Posts: 2221
You'll want to contact support for both these issues, they should know what the problem is: http://www.muvizu.com/Support
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04/11/2016 15:12:20

bigwallyMuvizu mogulExperimental user
bigwally
Posts: 400
mooveezz45 wrote:
Hi,
I just purchased your softrware and the Spline addin,...


Excuse my ignorance, but what is the "spline" addin?
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04/11/2016 19:31:31

mooveezz45
mooveezz45
Posts: 3
Thank you. I'm headed there now.
edited by mooveezz45 on 04/11/2016
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04/11/2016 19:32:53

mooveezz45
mooveezz45
Posts: 3
Excuse my ignorance, but what is the "spline" addin?
Doh! I meant to say "Key framing expansion pack".
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04/11/2016 19:33:11

MrDrWho13Muvizu mogulExperimental user
MrDrWho13
Posts: 2221
I don't know what you did, but you just broke the forum. Big Grin
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