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Home ? Tech Help ? When importing mp3 get error message

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25/08/2016 03:42:29

dannybright
dannybright
Posts: 16
HI everyone, I"m attempting a music video. I purchased a mp3 song and when i try to import it into muvizu it says "error, this file is in an umknown format" but it's an mp3? What am I doing wrong?
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25/08/2016 04:28:41

mrpmichaels
mrpmichaels
Posts: 5
Apologies for writing on your post but i'm trying to work out to create a new post and can't find the 'create new post'




dannybright wrote:
HI everyone, I"m attempting a music video. I purchased a mp3 song and when i try to import it into muvizu it says "error, this file is in an umknown format" but it's an mp3? What am I doing wrong?
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25/08/2016 04:44:26

bigwallyMuvizu mogulExperimental user
bigwally
Posts: 400
dannybright wrote:
HI everyone, I"m attempting a music video. I purchased a mp3 song and when i try to import it into muvizu it says "error, this file is in an umknown format" but it's an mp3? What am I doing wrong?


Whenever that happens to me, I just convert it to a .wav file. Most video converters have audio conversion as well. The resulting file may be tremendously large, but, in most cases, it works.
edited by bigwally on 25/08/2016
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25/08/2016 04:48:39

bigwallyMuvizu mogulExperimental user
bigwally
Posts: 400
mrpmichaels wrote:
Apologies for writing on your post but i'm trying to work out to create a new post and can't find the 'create new post'


Go here: http://muvizu.com/Forum/
Choose your category.
Click on "New Topic"
And there you are.
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25/08/2016 05:37:58

ederediennifer
ederediennifer
Posts: 4
ola na hora de publicar o video o movizu da erro e fecha alguem pode me ajudar
hello time to publish the video movizu the error and closes someone help me
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25/08/2016 07:03:39

MrDrWho13Muvizu mogulExperimental user
MrDrWho13
Posts: 2221
ederediennifer wrote:
ola na hora de publicar o video o movizu da erro e fecha alguem pode me ajudar
hello time to publish the video movizu the error and closes someone help me

I think you need to contact support
http://www.muvizu.com/Support
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28/08/2016 01:03:07

dannybright
dannybright
Posts: 16
Thanks for the reply's ya'll. I went into Audacity and converted the file to .wav as instructed and bango, it worked. thanks again everyone.
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Home ? Tech Help ? When importing mp3 get error message