Messages in this topic - RSS

Home ? Tech Help ? Can't download Full version

the topic is closed
07/07/2015 15:39:10

aravindts
aravindts
Posts: 3
I am trying to download the new update of Muvizu, 64 but but the link is disabled for me.
I click on buy, it says I have already bought the product (which I have) but still no way to download full 500 MB version.
permalink
07/07/2015 16:22:43

fazz68
fazz68
(Account inactive)
Posts: 767
have you tried this page?

http://muvizu.com/Get-Muvizu
permalink
07/07/2015 18:17:15

Clam
Clam
Posts: 51
Similar problem here. I even started a brand new account with different email address but it still says I've already bought (it did allow me to download, but I can't buy it). I did not buy it on this computer which I've owned for just a few days. I do own Play+ on a separate computer across town on a different network. Have not tried to update that one yet.

PS--On the new version MZASS 1.4, the License Manager on the question mark drop down is gone again. True for you?
permalink
07/07/2015 18:19:07

urbanlamb
urbanlamb
(Account inactive)
Posts: 1796
I Don't think it works this way you download the trial and then upgrade and it patches it for you. So download a trial and enter your registration number and it will patch in the full version.
permalink
07/07/2015 18:28:27

Clam
Clam
Posts: 51
Got the trial, with contents, but no option to put any number. When it starts, it gives you the option to go to the page that fazz68 linked to, but that page says I've already purchased and there's nowhere to go from there.

I want the paid version for the higher-rez, logo free output. And so I can work at home
permalink
07/07/2015 18:30:26

Clam
Clam
Posts: 51
@urbanlamb: The method you mention for sure did work when I updated my other computer some months ago. But not the case here.
permalink
07/07/2015 19:12:34

MrDrWho13Muvizu mogulExperimental user
MrDrWho13
Posts: 2221
Clam wrote:
Got the trial, with contents, but no option to put any number.

Took me a couple of minutes to find it - It's in File-->Upgrade-->Licence key and it takes the code from your clipboard. (assuming you have a code, if not then contact support: http://www.muvizu.com/Support )
permalink
07/07/2015 19:20:02

Clam
Clam
Posts: 51
Spot on. Thank you!
permalink
the topic is closed

Home ? Tech Help ? Can't download Full version