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Home ? Tech Help ? Muvizu can't be startet Error

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21/07/2014 09:14:08

Criss656
Criss656
Posts: 1
Hi,
yesterday I tried to install movizu on my win7 System with uptodate drivers.
After the starting screen, there was a white screen an the message that the program can't be startet with the option
"close" or "sent to MS an close"

The error message was:


Problemsignatur:
Problemereignisname: CLR20r3
Problemsignatur 01: muvizu.exe
Problemsignatur 02: 1.0.0.0
Problemsignatur 03: 5329d8f0
Problemsignatur 04: MuvizuUIView
Problemsignatur 05: 1.0.0.0
Problemsignatur 06: 5329d6fb
Problemsignatur 07: 4f1
Problemsignatur 08: 0
Problemsignatur 09: System.NullReferenceException
Betriebsystemversion: 6.1.7601.2.1.0.256.1
Gebietsschema-ID: 1031
Zusatzinformation 1: 0a9e
Zusatzinformation 2: 0a9e372d3b4ad19135b953a78882e789
Zusatzinformation 3: 0a9e
Zusatzinformation 4: 0a9e372d3b4ad19135b953a78882e789

Installed several versions of .net framework, deleted them, installed again, but nothing helped.

Has anyone an idea how to solve that problem.
Thanks in advance
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21/07/2014 16:09:57

MrDrWho13Muvizu mogulExperimental user
MrDrWho13
Posts: 2221
Try sending in a support ticket: http://www.muvizu.com/Support
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21/07/2014 21:02:26

muvizu_chapMuvizu staff
muvizu_chap
Posts: 82
There are a few things to check with installation errors.

1. Check your hardware against our system requirements.

2. Ensure that the downloaded installer matches your Windows version (32 or 64 bit)

3. When installing ensure you check the 3 boxes when prompted to install .net framework etc.

Let us know how you get on.
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