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Home ? Tech Help ? error message HRSULT: 08007000B on startup

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04/09/2013 05:37:02

DamHamOne
DamHamOne
Posts: 3
windows 7 home, 64bit, amd dual core 2.2ghz, 16 gig free, ATI RadeonHD 4200 Graphics, directx 11. Installed full 500meg version tonight and every time try to start it get error message HRSULT: 08007000B




edited by DamHamOne on 04/09/2013
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04/09/2013 10:54:11

glasgowjim
glasgowjim
Posts: 698
Hi DamHamOne,

Sorry to hear you are having trouble - most startup problems can be resolved by updating your C++, Direct X 9 and .NET files as well as your video drivers. Links can be found on the Wiki page below:

http://muvizu.com/Wiki/wiki/53/drivers-and-other-system-software

If that doesn't work please let us know.

Take care,
-Jim
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15/09/2013 21:04:55

DamHamOne
DamHamOne
Posts: 3
tried everything on the Wiki link you suggested. No luck.
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15/09/2013 21:40:28

MrDrWho13Muvizu mogulExperimental user
MrDrWho13
Posts: 2221
Have you tried un-installing and re-installing?
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15/09/2013 22:59:34

DamHamOne
DamHamOne
Posts: 3
yup, several times. the program and all the components required
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15/09/2013 23:57:10

urbanlamb
urbanlamb
(Account inactive)
Posts: 1796
dunno but your using amd dual core 2.2ghz the cpu doesnt match the software it seems to me this should be a quad core but i haven't payed much attention to AMD lately ?


Also many radeon cards dont work well with unreal engine I haven't looked this one up but that could be another issue. ?


and 16gig free? is that 16 gig of ram or hard drive? if its hard drive then its almost full? its going to be very hard to run much of anything with an almost full hard drive.





edited by urbanlamb on 15/09/2013
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16/09/2013 10:36:04

glasgowjim
glasgowjim
Posts: 698
Usually updating all of those Windows components corrects any startup issues, so this is quite unusual.

Did you definitely update Direct X 9? A lot of users don't realise that it is actually a different piece of software to DX10/11 and as such needs to be updated separately.

https://www.microsoft.com/en-gb/download/details.aspx?id=34429
edited by glasgowjim on 16/09/2013
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