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02/09/2013 22:23:28

patrish1961
patrish1961
Posts: 2
Hi, I am running a Gateway N7 computer. I am able to open Muvizu just fine but when I try to add a scene it immediately makes screen black and shuts the computer down. I would very much appreciate any help that anyone could give me. Thank you very much in advance.
Pat
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03/09/2013 00:44:13

urbanlamb
urbanlamb
(Account inactive)
Posts: 1796
does your pc meet minimum requirements?

here are the specs if so post them here in the thread and someone can help you in the morning its night time afterwork time in the UK where they are based just us westerners or night owls online now

http://muvizu.com/Wiki/wiki/52/recommended-computer-specifications
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03/09/2013 08:23:10

MrDrWho13Muvizu mogulExperimental user
MrDrWho13
Posts: 2221
If it shuts down without warning, possibly with a click noise, it may be a ventilation problem.
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03/09/2013 09:32:27

glasgowjim
glasgowjim
Posts: 698
Is there any text at all when it shuts down? If I remember correctly Windows 7 replaced the Blue Screen of Death with a Black Screen of Death, which is usually related to driver issues.

If there is no text then, as MDW said, ventilation/overheating is a possibility.
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06/09/2013 22:19:55

patrish1961
patrish1961
Posts: 2
Thank you all very much. You have been a big help!
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