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Home ? Tech Help ? Installer Integrity Check Error Message

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14/08/2013 17:27:00

chuckward
chuckward
Posts: 1
I downloaded the software but got the following error message when trying to install

"Installer integrity check has failed. Common causes include incomplete download and damaged media. Contact the installer's author to obtain a new copy"
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14/08/2013 20:36:55

urbanlamb
urbanlamb
(Account inactive)
Posts: 1796
sounds like a corrupt download you might want to try redownloading it if you connection is slow it might be getting damaged on the way
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06/09/2013 17:18:57

youkaii
youkaii
Posts: 1
Sorry for bringing this back but, the same thing is happening to me. My connection is fine. I have high speed internet and have attempted to download all links light and full several times to no avail.
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06/09/2013 20:33:43

MrDrWho13Muvizu mogulExperimental user
MrDrWho13
Posts: 2221
youkaii wrote:
Sorry for bringing this back but, the same thing is happening to me. My connection is fine. I have high speed internet and have attempted to download all links light and full several times to no avail.

Try using a download manager: http://www.muvizu.com/Wiki/wiki/64/download-managers
Could you also give us your internet speed using this website or a similar one: http://www.speedtest.net/
edited by MrDrWho13 on 06/09/2013
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20/10/2013 23:28:05

ranadeep
ranadeep
Posts: 2
I have the same issue too. I tried downloading twice normally but got the error "Installer integrity check has failed. Common causes include incomplete download and damaged media. Contact the installer's author to obtain a new copy".

Then I visited this thread and tried downloading with Free Download Manager. However, it seems to have got stuck at 99% (497MB). The FDM keeps showing connection lost, then connecting, then connection succeeded, then downloading and then again loses connection.

I tried testing my internet speed using speedtest.net as everything else is working absolutely fine for me and got this result:



Can someone please help me?
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21/10/2013 07:20:31

MrDrWho13Muvizu mogulExperimental user
MrDrWho13
Posts: 2221
ranadeep wrote:
I have the same issue too. I tried downloading twice normally but got the error "Installer integrity check has failed. Common causes include incomplete download and damaged media. Contact the installer's author to obtain a new copy".

Then I visited this thread and tried downloading with Free Download Manager. However, it seems to have got stuck at 99% (497MB). The FDM keeps showing connection lost, then connecting, then connection succeeded, then downloading and then again loses connection.

I tried testing my internet speed using speedtest.net as everything else is working absolutely fine for me and got this result:



Can someone please help me?


That's very strange. Have you tried using another download manager?
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21/10/2013 15:03:57

ranadeep
ranadeep
Posts: 2
MrDrWho13 wrote:
That's very strange. Have you tried using another download manager?


No I did not. It finally downloaded after being stick at 99% in FDM for about 3hrs. I could install it fine and have tried working too. However, it crashes randomly and frequently when I use more than one character. But I guess that's a very different story...maybe my computer does not have enough "firepower". I will try to do something simple with one character and see how it goes. But concerning this thread...my issue has resolved.
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