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Home ? Importing Assets ? Windows 8 Import problem

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17/05/2013 22:27:35

katzeyez
katzeyez
Posts: 3
Hi,

I'm trying to import files from Sketchup, which I have placed on a folder called in C://Documents/Folder A, when I go to import the file from Muvizo it tells me that it cant find the file but it's looking in a new folder within A, called B. The name of the file has also been changed from 'Cat' to 'Cat_X'.

Basically it seems to be changing the name of the folder, and creating a new folder within the original location.

I am using Windows 8 so I'm wondering if that's causing the issue.

Advice appreciated.

thanks
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18/05/2013 08:28:41

MrDrWho13Muvizu mogulExperimental user
MrDrWho13
Posts: 2221
Hi, have you followed all these instructions? http://www.muvizu.com/forum/topic2773-sketchup-to-muvizu.aspx?p=f#post16615

I hope this helps,
MDW13
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18/05/2013 09:43:38

katzeyez
katzeyez
Posts: 3
Hi,

I think I have.

It all seems to go well until I get to the import into Muvizo, from Create Character, Import, I can browse to the .ase file, click on OK and then I get the message that the file can't be found. Which is weird considering it let me browse to it.
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18/05/2013 12:03:49

MrDrWho13Muvizu mogulExperimental user
MrDrWho13
Posts: 2221
Hmm, this sounds like one of those weird glitches. Send a message to Neil asking about this, he might be able to help. http://www.muvizu.com/Profile/Neil/Latest/
(he might not be able to answer until Monday)
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18/05/2013 12:10:39

ukBertyMuvizu mogulExperimental user
ukBerty
Posts: 976
Katzeyez - could you post the .ase file somewhere and one of us will have a look at it.
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18/05/2013 12:34:53

katzeyez
katzeyez
Posts: 3
Here is a link to the file. https://docs.google.com/file/d/0B17ooJ4HyNclQkRpaW1EbE5ONU0/edit?usp=sharing

I've noticed that the .skp file is 193kb, but the .ase file is 0.


So looks like somethings gone wrong in the conversion.
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18/05/2013 12:45:14

MrDrWho13Muvizu mogulExperimental user
MrDrWho13
Posts: 2221
Hmm, yes, try converting it again, see if it works this time.
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18/05/2013 14:17:59

ukBertyMuvizu mogulExperimental user
ukBerty
Posts: 976
Yes - a 0K file means the export didn't work.
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28/05/2013 11:51:35

JamieMuvizu staff
Jamie
(Account inactive)
Posts: 609
Hi Katzeyez - did you have any luck with this? Depending on what exporter you are using in Sketchup you may need to select the object you want to export before doing the export, other exporters either don't like groups or components so you might need to explode everything for it to be picked up.

--
Direct, don't animate!
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