Problems to be solved

by Muvizu_Admin in News

Dear Muvizu users:

I'm here on behalf of MesnMellow, and I'm sorry to all the users! If it's not done well, I know we have too many places to do.

This time we are solving some of the problems on the web site, as follows:

1. first and foremost, the most important question is: Recently, our server is in maintenance, and it needs to wait a few days for a license to be activated. (here, we are very sorry about the user who has not received the license. The snow will send the license to you after our server returns to normal.

2. web sites can't pay directly: we also need time to adjust, now it is through the PayPal deal.

3. web sites cannot automatically reply to mail: we are inviting former employees of Digimania to help us solve this problem.

4. about your email without a license for trial: we are inviting former employees of Digimania to help us solve this problem.

5. about the online purchase of content packages: we are inviting former employees of Digimania to help us solve this problem.

6., about the maintenance of old customers: some customers' licenses are invalid, which can be sent to us by email. Please send your user name and license key to the mailbox: snow.tu@meshmellow.cn. Wait for the technical personnel to verify, the server is restored to normal, will be reissued to your license.

7. we are selling 2 versions now:
1.Pro  
2.Play+

This is the connection downloaded by the installation package:

Pro 64

Https://drive.google.com/open? Id=1nq2frRA81o9atDQZ6fhnFEKYDN_VWFRG

Pro 32

Https://drive.google.com/open? Id=1Ffn5XfJFBbVQnyWSnT9TsV0EYVB7iIdu

Play+ 64

Https://drive.google.com/open? Id=19vPKeRcvu6ZSnoMUOs94BqRezyLUPOdJ

Play+ 32

Https://drive.google.com/open? Id=1eSrUXuegB8IOYB32RA7VcPs1slKUxbu_


Besides, we are developing distributors to help us sell software. If you have customer sources, you may purchase muvizu/miniamker/voxelise in large quantities, you can contact E-mall:snow.tu@meshmellow.cn.



If you would like to understand or help us, thank you very much!

Love you every day!

MeshMellow

Comments (5)

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  1. Valero
    • Valero - 2 months ago
    • Very well, so what is the work around for ERROR W3, I've paid for Muvizu, but now I can't re-intall it in my computer????
  2. bigwally Muvizu mogul Experimental user
    • bigwally - 1 month ago
    • He explained it all. The server shutting down is why there's an W3 error.
  3. bigwally Muvizu mogul Experimental user
    • bigwally - 1 month ago
    • Getting former Digimania employees to help? Hopefully you didn't just ignore their correspondence over the year like you have with regular users.
  4. flordelis
    • flordelis - 2 weeks ago
    • Não estou conseguindo introduzir a chave de licença que comprei, está dando o seguinte Erro! Houve um erro ao fazer o upgrade da sua cópia do Muvizu:Play. Se o problema persistir por favor contacte-nos. Error code: W3
  5. moto-conduite
    • moto-conduite - 3 days ago
    • Nous vous avons fait confiance.
      Nous avons beaucoup travaillé sur nos projet. Quelle déception de voir que vous n'arrivez même pas à activer nos produits que nous avons pourtant achetés !!
      Des mois de travail sur un projet que je ne peux même pas finir. C'est incroyable !!